In the dynamic landscape of modern business, organizations are constantly seeking ways to enhance service delivery and elevate customer satisfaction. This ITIL framework emerges as a powerful tool to achieve those objectives by providing a structured approach for managing information technology services. ITIL's comprehensive set of principles, pro
The General Data Protection Regulation (GDPR) impacted the landscape of data privacy, presenting both challenges and opportunities for IT professionals. To ensure compliance, a structured roadmap is essential. IT Operations This roadmap should encompass crucial aspects such as cataloging, analysis, deploying robust security measures, and fosterin
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